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CURRENT EVENT OVERVIEW all events happening today and later quick link to print paper will call list per event quick links to access event details per event # tickets sold today per event # tickets sold to date per event $ collected to date per event totals $ & tix for all current events quick view of on & off sale times per event RECENT ORDERS Order date/time, rcpt # & delivery method for each transaction (rcpt# quick links to order details) event name tickets purchased & payment type for each transaction customer name, address & phone for each transaction ERROR TRACK date/time of attempted transaction status (completed or pending) card type & amount error from merchant bank AVS result Customer name and unique session id BANK IN REPORT time of bank in user logged in performing bank in unique # for deposit bag Amount $ put into drawer BANK OUT REPORT time of bank out amount banked in amount banked out user logged in performing bank out unique # for deposit bag amount $ put into drawer list of each transaction by payment method and time with fees broken out total $ and ticket count by payment method BANK IN & OUT user id logged in for each batch deposit bag id for each batch gross monies per each bank initial bank in amount with timestamp bank out amount with timestamp quick link to print individual bank reports DAILY REPORT viewable per day or per month break down of $ for hard tix, phone order tix & gift certificate purchased Breakdown of above by payment type visa/mc, amex, disc, house, cash and gift certificate redemptions Total $ by payment type for date range EVENT SUMMARY viewable by month or date range of multiple months shows event names by date shows # customers, tickets and $ for each event total # customers, tickets and $ for all events in date range ACCOUNT SUMMARY viewable by month or date range of multiple months shows each account with details (cash,house,merch accts) details include # transactions, # tix and $ sold and credited also shows shipping and tix fees broken out then totaled all together by account shows total # transactions, # tix and $ sold and credited with shipping and tix fees across all accounts INDIVIDUAL TRANSACTION SUMMARY viewable by date range with ability to specify time range as well on each day shows each transaction with date/time & recpt # (quick links to order details) by order shows # tix, $ subtotal, fees, tax, shipping & order total shows total # tix, $ subtotal, fees, tax, shipping & $ total for all orders in date/time range viewable across all accounts or specific one (ex: cc sales, cash, house, etc.) TRANSACTIONS BY DAY viewable by month or range of multiple months break down sales data per day then total by month and also complete date range by day # transactions, # tix and $ sold and credited with subtotal by day shows delivery fees, ticket fees, print-at-home fees, will call fess and total $ EMAIL ADDRESSES shows all opt in email address across all events on site # of unique emails by state easily copy all addresses to text file or other email program CUSTOMER DETAILS per event export of customer data to Excel or CSV file viewable for entire event or per different ticket price/type in event shows per order, date/time stamp, customer first name, last name, rcpt #, also shows unique ticket #'s per customer shows street address, apt/suite#, city, state, zip, country, email , phone per customer shows any custom variables set per event (ex: who is your favorite band, birthdate, etc...) EVENT OVERVIEW shows per ticket price/sku and totaled stats on: # tix Sold & sold @ Price $ Sales # tix Pending purchase, Available tix remaining, total # tix Allotted # tix on Will Call, # names on will call # tix and # orders by Mail # tix and # orders by P@Home # tix and # names as comp Guests INDIVIDUAL TRANSACTION SUMMARY viewable by date range with ability to specify time range as well on each day shows each transaction with date/time & recpt # (quick links to order details) by order shows # tix, $ subtotal, fees, tax, shipping & order total shows total # tix, $ subtotal, fees, tax, shipping & $ total for all orders in date/time range viewable across all accounts or specific one (ex: cc sales, cash, house, etc.) TRANSACTIONS BY DAY viewable by month or range of multiple months break down sales data per day then total by month and also complete date range by day # transactions, # tix and $ sold and credited with subtotal by day shows delivery fees, ticket fees, print-at-home fees, will call fess and total $

DISCOUNT CODES shows each discount code with TIME CREATED STATUS per discount code (EX: live or expired) # of times discount code USED EXPIRES after one use (yes or no) CUSTOMER name and email assigned to discount quick DELETE of individual discount code discounts can be set per individual ticket price/sku w/ % or $ discount TRANSACTION LIST order date/time sortable by first order or most recent order customer name, address and phone number items/tickets purchased discount code used delivery option selected receipt # linkable to customer order detail any admin notes on order REFUNDS/CHANGES TRACKING order date/time sortable by first order or most recent order customer name, address and phone number items/tickets purchased discount code used delivery option selected receipt # linkable to customer order detail any admin notes on order amount refunded with date and system note SUBMIT REFUNDS REPORT order date/time customer name & address receipt # & delivery option selected order subtotal (not including fees) status if refunded or button to quick submit refund for face value of tix sold NAMECHANGES NOT COMPLETE order date/time sortable by first order or most recent order customer name, address and phone number items/tickets purchased discount code used delivery option selected receipt # linkable to customer order detail any admin notes on order PURCHASE ORDERS order date/time sortable by first order or most recent order customer name, address and phone number items/tickets purchased discount code used delivery option selected receipt # linkable to customer order detail any admin notes on order UNAPPROVED SHIPPING CHANGES order date/time sortable by first order or most recent order customer name, address and phone number items/tickets purchased discount code used delivery option selected receipt # linkable to customer order detail any admin notes on order PENDING TRANSACTIONS order date/time merchant account customer name receipt # order subtotal ORDER DETAILS Name, address, email & phone rcpt # and order details refund subtotal (minus fees) or refund complete order card #, type & avs result administrative notes additional charges added to transaction (reship,partial refund, etc.) update shipping address update and approve name change for will call change delivery method or reship tracking number and ship date ticket records for shipped orders history of past orders history of past support requests RESERVED SEATING shows each seat available with details (level, section, row) shows name assigned to each seat if sold GATE CHECK-IN REPORT shows ticket type detail with price & ticket name if exists (ie: VIP, General Admission, etc.) shows total Will Call with # checked-in/scanned shows total Outlet tix sold with # checked-in/scanned shows total Mailed tix with # checked-in/scanned shows total check in for all delivery methods TOTALS BY PAYMENT METHOD # tix, $ sales & credits by ticket price level and payment type totaled # tix & sales by ticket price level Totaled sales & credits by payment type breakdown of shipping options with cost and by payment method with total by shipping method/cost viewable by day with range or by month for one or multiple months or entire event EMAIL ADDRESSES shows all opt in email address across all events on site # of unique emails by state easily copy all addresses to text file or other email program CUSTOMER DETAILS per event export of customer data to Excel or CSV file viewable for entire event or per different ticket price/type in event shows per order, date/time stamp, customer first name, last name, rcpt #, also shows unique ticket #'s per customer shows street address, apt/suite#, city, state, zip, country, email , phone per customer shows any custom variables set per event (ex: who is your favorite band, birthdate, etc...) EVENT OVERVIEW Shows per ticket price/sku and totaled stats on: # tix Sold & sold @ Price $ Sales # tix Pending purchase, Available tix remaining, total # tix Allotted # tix on Will Call, # names on will call # tix and # orders by Mail # tix and # orders by P@Home # tix and # names as comp Guests View samples of some of these reports.

For more information contact an account executive at (415) 256-8498 or .